We are excited to let you know that we are open again, and we have missed you!
We are currently open 7 days a week Monday to Sunday from 10am to 7pm by appointment only (no walk-ins) please know that our hours and operations may change based on increased demand. Give us a call at 604- 773-7762 to book your next visit.
Your safety is our number one priority, and we have taken measures to ensure the safety of our clients and our teams. We have introduced the following safeguards:
Staff and Guests will both have their temperature checked upon arrival to the spa.
Staff will be encouraged to wash their hands and use hand sanitizer frequently. Before, during, after and between services. Guests will be asked to do the same.
Enhance cleaning and disinfecting of the spa, particularly high-contact items such as door handles, faucet handles, keyboards, and shared equipment.
It will be mandatory that all team members and guests wear a mask when on site in the hotel or spa. Guests can remove their mask during treatment once in the treatment room.
Hand sanitizer, Gloves, and Kleenex boxes will be readily available at the front desk, in the staff room and dispensary, in the lounge and in treatment rooms.
Prior to re-opening, all rooms will be thoroughly disinfected, and fresh linen will be brought back in, we will also be placing a brand new plastic cover for every new client to increase hygiene and safety
Appointments will be staggered to limit the number of guests and team members in the spa.
Guests will be asked if they have flu like symptoms, have been exposed to anyone with COVID-19 or have traveled outside of Canada in the last three weeks. If the guest answers yes to any of the above, the guest will be asked to call back after a two-week self-quarantine period. If you are feeling unwell before your appointment, please give us a call at 604- 620-1177 to cancel your appointment and we can reschedule at a later time.
Please be patient with us as we try to get things back to normal, and thank you for your understanding. We hope to see you soon!